Quality & Training

Our staff are fully trained and licensed, as you would expect. But it goes well beyond that at Individualised Care. We instill in our people our values and dedication to the very best service. We start with three overall philosophies:

• Each person is an individual with wishes, wants, and needs, all of which will be respected at all times

• Each person has the right to be treated with dignity and respect at all times, regardless of illness. People deserve to be free from abuse and neglect.

• Each person should be supported to achieve their maximum possible development, and thereby have their independence and dignity actively promoted.