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Individualised Care

Our Process

At Individualised Care, we make everything as simple as possible, and this begins with our process.

The beginning (who we are and how we can help)

Before anything commences, we provide you with accessible, trustworthy information on our service and what we are all about so you can make an informed decision (this website is a part of that.) We support people with Dementia, Alzheimer’s, Palliative care, Autism, Elderly Care, Learning disabilities, Mental health issues, Epilepsy, children with challenging behaviour, child care from age 0-13 years, teenagers with drugs and alcohol abuse, and more. We also work closely with several London-based local authorities and private clients.

Individualised Care recognises that hiring a professional care provider can be stressful, for both you, and your loved ones. Therefore we have adopted a positive, flexible approach to organizing initial assessments and meeting family members and other care coordinators. We have a five-step process that we have found works very well:

Are you ready to experience the best in home care? Then contact Individualised Care at 0208 004 7389, or email


" The immediate help received from an out of hours call to your head office was superb and the follow up call the following morning came in early and on time and was excellent."...
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